Refund & Returns

At corenovallc.com, we are committed to providing you with high-quality bedding and a pleasant shopping experience. Please read our Return and Refund Policy carefully before making a purchase.

1. Return Policy Overview

Return Period: Requests for returns on all eligible items may be submitted within 30 days of receiving the merchandise.
Scope of Application: Applicable only to orders shipped within the United States.
Non-Returnable Products:
Items that have been used or are visibly damaged.

2. Return Conditions

To ensure a smooth return process, please ensure the following:

The item remains in its original packaging, with all tags attached and its original condition intact.
The original invoice or order number is included.
The product has not been used or washed.

3. Return Process
Contact Customer Service to Request a Return
Email: zachary@corenovallc.com
Please provide your order number, the name of the item(s) you wish to return, and the reason for the return.
Return Authorization
We will review your request and issue a Return Authorization (RA) along with the return shipping address within 24–48 hours.
Return Address: 1942 Withnell Ave, Saint Louis, MO 63118-2517
Return the Item(s)
Please return the item(s) using the original packaging or suitable alternative packaging to ensure safe transit.

Refund Processing
Once the returned item(s) have been received and inspected, we will process your refund within 7–10 business days.
The refund will be issued back to the original payment method used for the purchase.

Note: Customers are responsible for return shipping costs for returns that are not due to product quality issues.