FAQ Page

1. How long will it take to receive my order after placing it?

Standard Shipping Time: 3–7 business days within the United States.
Once your order has shipped, you will receive a tracking number.

2. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express).
All payments are processed through a secure, encrypted gateway.

3. Can I return or exchange items?
Yes; for detailed information, please refer to our Return Policy.
If a product is damaged or significantly differs from its description, please contact Customer Service within 48 hours, and we will arrange for a return, exchange, or refund.

4. How can I track my order?
After successfully placing an order, you will receive an order confirmation email containing your tracking number.
You can also check the latest status of your order on the "My Orders" page of our website.

5. Are your products eco-friendly and safe?
We carefully select high-quality, eco-friendly fabrics to ensure our products are soft, breathable, and durable.
All products comply with international safety standards and are suitable for home use.