Logistics & Distribution

corenovallc.com currently offers shipping services exclusively within the United States. We do not currently support international shipping or delivery to other countries. Please ensure that your shipping address is located within the U.S. to ensure successful delivery.

1. Shipping Methods and Carriers

We partner with major U.S. shipping carriers to ensure that your packages are delivered safely and quickly, including:

UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)

Once your order has shipped, you will receive a tracking number. You can use this number to track the status of your package via the carrier's official website or through our website.

2. Shipping Times

Standard Shipping: Most orders are typically delivered within 3–7 business days. Standard shipping generally utilizes UPS Ground, FedEx Ground, or USPS Priority Mail.

Please note that shipping times may be subject to delays due to holidays, adverse weather conditions, or other uncontrollable factors.

3. Order Processing Time

We process orders within 1–2 business days and will send you a shipping tracking number via email once your order has shipped. Please use this tracking number to check the status of your package at any time.

4. Lost or Damaged Items

If you receive an item that is damaged or if an item is missing from your order, please contact our Customer Support team within 48 hours of receipt. Please provide your order number, photographs of the item(s), and a description of the issue. We will coordinate with the shipping carrier to resolve the matter and, upon verification, arrange for a replacement or a refund.